Question 1

What areas do you serve?

Accepted Answer

While we service the entire DFW metro, we primarily focus west of the DFW Airport: from Coppell to Weatherford and from Denton to Granbury. See our full Areas Served page for a complete list.

Question 2

How do I get a quote?

Accepted Answer

Getting a free estimate is easy. Fill out the contact form on our website or give us a call. We'll review your project details and schedule a convenient time to discuss scope and pricing.

Question 3

How long does a typical project take?

Accepted Answer

Project timelines vary based on project type, scope, material availability, and weather. Gutter installs: Typically start within 7-10 days and installs take 3-6 hours. Windows: Typically start within 6-8 weeks and installs typically take a full day. Siding: Typically start within 4-6 weeks and installs take 3-5 days. Your project consultant will provide a realistic timeline during your estimate.

Question 4

What's the difference between vinyl, fiberglass, wood, and composite windows?

Accepted Answer

Vinyl windows are low-maintenance and budget-friendly. Fiberglass offers excellent strength and thermal stability. Wood provides classic beauty and natural insulation but requires more upkeep. Composite windows blend the aesthetics of wood with the durability of synthetic materials.

Question 5

Are your windows energy efficient?

Accepted Answer

Yes, we only install energy efficient windows with features like multi-pane, Low-E glass, argon fill, and insulated frames designed to help reduce heat transfer and improve comfort.

Question 6

Do you offer replacement windows for older or historic homes?

Accepted Answer

Yes, we have man wood clad options that preserve the character of older and historic homes while improving performance. Your project consultant will help you choose options that balance authenticity with modern efficiency.

Question 7

What window brands do you install?

Accepted Answer

We install trusted brands including Pella, Andersen, Anlin, Windsor, Vistamark, ProVia, NT Window, MI Windows, and Gentek.

Question 8

If I buy the windows or doors, will you install them?

Accepted Answer

We only install materials that we supply. This allows us to guarantee the quality of the products, ensures the origin of the materials, secures the manufacturer warranty, ensures proper sizing and compatibility, and allows us to back the installation with a workmanship warranty.

Question 9

Do you offer a warranty?

Accepted Answer

Yes, we offer a 5 year workmanship warranty with a leak-free guarantee. That warranty is in addition to the warranty offered by the window manufacturers.

Question 10

Which window has the best warranty?

Accepted Answer

While all of our windows have top-tier warranty support, Anlin's warranty is generally regarded as the best in the industry.

Question 11

Do you offer accidental glass breakage warranties?

Accepted Answer

Yes, depending on the manufacturer. If the manufacturer offers a glass breakage warranty, we'll include it at no charge to you.

Question 12

Is James Hardie the best siding?

Accepted Answer

James Hardie is the most well known fiber cement siding product. It is one of the best options for any home, but there are other options that may be the better for your specific home and needs. Our consultants can help you determine the best fit for you and your home.

Question 13

Will you paint my siding?

Accepted Answer

Yes, we paint James Hardie and LP SmartSide primed siding with high quality Sherwin-Williams paint. You consultant can help you determine the best paint product for your situation.

Question 14

Will new siding improve the energy efficiency of my home?

Accepted Answer

In general, new siding does not improve the energy efficiency of a home. However, we have insulated vinyl and insulated composite siding which DO have a large impact on the energy efficiency of a home. Ask your consultant about what is right for you!

Question 15

Is vinyl siding bad?

Accepted Answer

While there are very cheap vinyl sidings, there is a growing number of amazing vinyl siding products that look virtually indistinguishable from wood or fiber cement while having many features those products lack.

Question 16

What siding brands do you carry?

Accepted Answer

We carry trusted brands including James Hardie, LP SmarSide, Westlake Royal, ProVia, and Vesta.

Question 17

What material do you use for your fences?

Accepted Answer

Our fences are made of high quality Japanese Cedar.

Question 18

What is a privacy fence?

Accepted Answer

A privacy fence is also known as a board-on-board fence where the pickets overlap. No one can see between the boards of a board-on-board fence.

Question 19

How tall are your fences?

Accepted Answer

Our fences are available in 6-foot and 8-foot heights. Our standard kickboard adds 3 inches to that height and the optional cap adds another 2 inches.

Question 20

Do you offer fence staining?

Accepted Answer

Yes, we offer high quality fence statining. The process takes two days, one day to pressure wash the fence and the second day for stain application.

Question 21

Do you offer financing?

Accepted Answer

Yes, we partner with a number of lending partners for financing across our services, with specialty funding available for specific projects. Visit our Financing page to learn more about current offers.

Question 22

Does checking my eligibility affect my credit score?

Accepted Answer

No. Our lending partners use a soft credit check to prequalify you, which does not impact your credit score. A hard inquiry only happens if you choose to move forward with a full application.

Question 23

Will I qualify for financing if I have bad credit or limited credit history?

Accepted Answer

You still have a great chance to qualify. We offer second-look financing that considers broader credit backgrounds beyond standard primary lenders.

Question 24

What payment methods do you accept?

Accepted Answer

We accept a broad number of payment types: cash, check, pay-by-bank (Plaid), credit card (all brands), buy now-pay later (Affirm), and financing. We are preparing to offer electronic check and ACH.

Question 25

Do you offer buy now, pay later?

Accepted Answer

Yes, we partner with Affirm to make paying for smaller jobs affordable. For larger projects we recommend traditional financing.

Question 26

Do you have a payment portal?

Accepted Answer

We have a robust customer portal that allows you to make payments as well as see job scheduling, as well as review contracts and invoices.

Question 27

What does the installation process look like?

Accepted Answer

Our process starts with a consultation and free estimate. Once you approve the scope and schedule, our crew completes the installation with care and attention to detail. We finish with a final walkthrough to make sure everything meets our standards.

Question 28

Are your installations warrantied?

Accepted Answer

Yes, in addition to the manufacturer's warranties we also offer a 5 year workmanship warranty.

Question 29

Are you insured?

Accepted Answer

Yes, we carry full general liability, worker's comp, and commercial auto insurance to protect you and your home.

Question 30

Can I mix and match materials or brands across different parts of a project?

Accepted Answer

Absolutely. Many homeowners choose different brands for siding, windows, doors, gutters, and fences to match their budget, style, and performance needs. We'll help you coordinate everything into a cohesive plan.

Question 31

Do you provide installation-only services?

Accepted Answer

No, we only install materials that we supply. This allows us to guarantee the quality of the products, ensure proper sizing and compatibility, and back our work with a full warranty.

Frequently Asked Questions

General

Windows

Siding

Fences

Financing and Payments

Process & Warranty

Materials & Brands

Still have questions?